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Every year defects in the UK construction industry cost at least £1 billion to repair or rebuild. Some of the defects will be the result of poor communication, for example:

– A poorly detailed drawing.
– Operatives being given incorrect instructions.
– Technical information not being available.

Improvements in communication should result in cost savings, an increase in the quality of the build and a reduction in the level of defect occurrence.
A BRE Good Building Guide is now available to provide advice on how communication can be improved to and around a construction site. The Guide can be obtained from BRE Bookshop (telephone 020 7505 6622, email, or online from

Advice on construction site communication can be obtained from BRE Scotland (telephone 01355 576200, email

See the FAQs page to see commonly-asked questions and their answers

In addition, guidance on communication and a training package can both be downloaded from this site. The training package illustrates how the importance of good communication can be taught to bricklaying students. However, it can readily be adapted to fit with the training needs of other construction students.

download Guidance (21k PDF file)
download Training Package (24k PDF file)

Also, you can download a poster to display on your site to highlight the seven 'top tips' for improving communication


If you need to add the Acrobat Reader, you can download for free from the Adobe website

This project has been supported by the following organisations who helped with the research on site that led to this site being created: